1. Introduction
This Privacy Policy applies to the use of the LutyCore website and to interactions made through our contact forms.
Our goal is to provide clear and transparent information about personal data processing with a responsible and proportionate approach.
2. Data we collect
When a user submits the contact form, we may collect the information voluntarily provided.
Basic technical data may also be recorded for operational and security purposes in a limited and prudent manner.
- Name
- Email address
- Company (optional)
- Message
- Technical cookies required for basic site operation, when applicable
3. Purpose of data use
We use submitted information to reply to inquiries, contact users, and manage commercial or technical requests related to our services and products.
We may also use it for reasonable follow-up and to improve the quality of communication and support provided to potential clients.
4. Basis for processing
The main basis for processing is the user’s voluntary submission of data through the contact form.
There may also be a legitimate interest in responding to commercial or technical inquiries and maintaining proper communication about the request received.
5. Data retention
We keep information only for as long as necessary to address the request, maintain reasonable commercial follow-up, and comply with applicable obligations.
When data is no longer needed for these purposes, we seek to delete or securely handle it according to internal minimization criteria.
6. Data sharing
LutyCore does not sell personal data.
Information may be shared only with technology or support providers strictly required to operate the site or process requests, and only when relevant for the stated purpose.
7. Information security
We apply reasonable technical and organizational safeguards to protect information against unauthorized access, loss, alteration, or improper disclosure.
No digital environment is absolutely invulnerable, but we continuously work to maintain protection appropriate to the nature of the data processed.
8. User rights
Users may request access, rectification, update, deletion, or additional information about how their data is processed.
To exercise these rights, users can contact us through the communication channels available on this website.
9. Cookies
Our website may use basic technical cookies required for operation, security, and minimum browsing experience.
At this time, we do not declare an advanced profiling or behavioral advertising system in this policy. If new tools are implemented, this section will be updated.
10. Changes to this policy
LutyCore may update this Privacy Policy to reflect legal, technical, or service-related changes.
The current version will always be the one published on this page.
11. Contact
If you have questions regarding privacy or data processing, you can contact us through the channels available on this website.
We review each request responsibly and within reasonable timelines.